General conditions – Bookings

  • En formalitzar una reserva, caldrà fer l’abonament del 40% de l’import de l’estada al número de compte que s’indiqui o via BIZUM. És important que quedi constància en la comunicació de l’ingrés, el mateix nom de la persona que ha sol.licitat la reserva i també les dates d’entrada i sortida.
  • Those reservations that are cancelled less than 15 days in time, are not entitled to the return of the money. Only within 15 days of arrival, we would change the dates, in cases of hospitalization, home/regional confinement due to COVID19 or major cause, by sending the corresponding certification. No date changes will be made due to weather phenomenon. If notified more than 15 days before arrival, 100% of the amount of the reservation will be refunded.
  • The delay on the day of arrival or advance on the day of departure (either for medical reasons or adverse weather conditions) does not entitle you to reductions in the total price of the contracted reservation or returns.
  • If the guest leaves before the end date of the reservation, the total amount of the agreed stay must be paid.
  • On arrival at the campsite, you must pay the full remaining amount of the stay.
  • The plot's time arrival is at 13h.
    Check-in time for bungalows, 16:00
    Check-out time, 12:00 PM
  • At the time of departure, the bungalow will be checked in order to check its correct use. The pitches will also be reviewed
  • Pets are not allowed in the bungalows. The campsite has pitches where we accept a pet per pitch. We recommend booking as there is little availability.

RULES FOR CUSTOMERS WITH PETS

  1. The zone for them it is situated in the 4th level of the campsite. The animal inside of the campsite always ha has to be tied. This level has an exit/entrance door which allowes you to acces to a free zone next to the river in which you can walk and it also has an access to the main path of the campsite.
  2. It is not allowed to acces with your pet to the common areas like toiletes, barbacues, swimmingpool area and terrace next to the restaurant.
  3. It is not allowed to leave the pet alone in the campsite while the client goes out from the campsite (shopping, visites,..)
  4. External visitors cannot bring pets.