General conditions – Bookings

  • When formalizing a reservation, you will need to pay 40% of the amount of the stay to the account number indicated or via BIZUM. It is important to note in the communication of the entry, the same name of the person who requested the reservation and also the dates of entry and exit.
  • Those reservations that are canceled less than 15 days before entry, are not entitled to a refund. Dates will not be changed due to weather conditions. If notice is given more than 15 days before arrival, 100% of the reservation amount will be refunded.
  • The delay in the day of arrival or advance in the day of departure (either for medical reasons or adverse weather conditions) does not give the right to reductions in the total price of the contracted reservation or refunds.
  • If the guest leaves before the end date of the reservation, the total amount of the agreed stay must be paid.
  • On arrival at the campsite, you must pay the full remaining amount of the stay.
  • The plot's time arrival is at 13h.
    Check-in time for bungalows, 16:00
    Check-out time, 12:00 PM
  • At the time of departure, the bungalow will be checked to check its correct use. The bungalow must be left in the clean condition as it was found. The plots will also be reviewed
  • Pets are not allowed in the bungalows. The campsite has plots where we accept one pet per plot. We recommend booking as there is little availability.

RULES FOR CUSTOMERS WITH PETS

  1. The space for customers with pets is located on level 4. The animal inside of the campsite always ha has to be tied. This level has an exit/entrance door which allowes you to acces to a free zone next to the river in which you can walk and it also has an access to the main path of the campsite.
  2. Pets are not allowed in the common areas such as services, playground, barbecues, swimming pool, bar and terrace next to the restaurant.
  3. The pet can never be left alone when customers leave the campsite for various reasons such as shopping, visits...
  4. Animals of potentially dangerous breeds are not accepted
  5. External visitors cannot bring pets.